TJS Policies

By booking a service with The Jolley Shift, you acknowledge that the turnaround time will range from 10-30 business days (this depends solely on the service that is booked). Business days does not include weekends or holidays. The Jolley Shift will contact you via email with any and all updates concerning your project. Please read all of the service information before confirming a service. If you have any questions, please contact us prior to booking a service. 

An order is considered abandoned when there has been no contact from the customer after 30 days of the purchase of a service. The customer will not be credited for the service, will not receive a refund, and cannot utilize the purchased service by any means, The customer will have to complete a new order. Please read all listed service information before confirming a service. If you have any questions, please contact us prior to booking a service. 

Once drafts have been sent to the customer, the customer is responsible to notify The Jolley Shift if any revisions are needed to be made. If the customer has not requested any changes within 72 hours after drafts have been sent, The Jolley Shift finalizes the project. The customer will not be allowed to make any revisions once the allotted revision time has passed. The customer will be required to pay a revision fee in order to make any changes. Please read all of the service information prior to booking a service. If you have any questions, please contact us prior to booking a service. 

By requesting a set deadline for your project to be completed, you must pay a rush fee. The rush fee is an additional $75 to your selected services. If you are interested in an earlier turnaround for your project, please notify us via email at info@thejolleyshift.com. You will be sent an invoice via email to confirm rush fee order. If you have any questions, please contact us prior to booking a service.